Terms of Service
All use of the CatIQ website is subject to the terms and conditions set forth below. Any use of such Web pages constitutes the user’s agreement to abide by the following terms and conditions. All information provided by CatIQ is owed by CatIQ. Except for making one hard copy print of limited portions of CatIQ’s website on an ad hoc basis, or downloading as expressly authorized by CatIQ, information may not be reproduced, transmitted, resold or distributed without CatIQ’s permission.
CatIQ makes no guarantees or warranties as to the accuracy or completeness of or results to be obtained from accessing and using CatIQ’s Information. CatIQ shall not be liable to any user or anyone else for any inaccuracy, error or omission, regardless of cause, in CatIQ Information or for any damages resulting therefrom.
User may through hypertext or other computer “links” gain access to other sites on the Internet which are not part of CatIQ’s Web pages. CatIQ assumes no responsibility for any material outside of CatIQ’s Web pages which may be accessed through any such “link.”
The following are trademarks of Catastrophe Indices and Quantification Inc.
‘CatIQ’ ‘Canada’s loss and exposure indices provider’ ‘CatHUB’ ‘WxWATCH’
CatIQ is a Canadian corporation and is therefore subject to Canada’s federal ‘Personal Information Protection and Electronic Documents Act’ PIPEDA. For more information on PIPEDA, click here.
Accessibility for Ontarians with Disabilities Act (AODA)
CatIQ is committed to excellence in serving all customers including people with disabilities.
We will ensure that our staff is trained and familiar with various assistive devices we have on our site or that we provide that may be used by customer with disabilities while accessing our goods or services.
We will communicate with people with disabilities in ways that take into account their disability.
A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises. Fees will not be charged for support persons.
Notice of temporary disruption
In the event of a planned or unexpected disruption to services or facilities for customers with disabilities, CatIQ will notify customers promptly. This clearly posted notice will include information about the reason for the disruption, its anticipated length of time, and a description of alternative facilities or services, if available. The notice will be placed at the front desk.
CatIQ will provide training to employees, volunteers and others who deal with the public or other third parties on our behalf. Training will also be provided to people involved in the development of policies, plans, practices and procedures related to the provision of our goods and services. This training will be provided to staff within two weeks of hiring and will include the following:
- An overview of the Accessibility for Ontarians with Disabilities Act, 2005 and the requirements of the customer service standard
- CatIQ’s plans related to the customer service standard
- How to interact and communicate with people with various types of disabilities
- How to interact with people with disabilities how use an assistive device or require the assistance of a service animal or support person
- How to use the equipment of devices available on-site or otherwise that may help with providing goods or services to people with disabilities
- What to do if a person with a disability is having difficulty in accessing CatIQ goods and services
Customers who wish to provide feedback on the way CatIQ provides goods and services to people with disabilities can e-mail or verbally provide feedback. All feedback, including complaints, will be directed to our President. Customers can expect to hear back in three business days.